Thank you again for your understanding in this matter and for your continued loyalty. As a company that is committed to the safety of our customers, we believe that a voluntary recall is the right thing to do. Please call us at 1-80, M-F 8AM-5PM EST or email us at For your convenience you can log your items for return on our website quality tabs on the following platforms to apply for the credit:Ĭonsumers: Customers: Again, we recognize that this is an inconvenience to you and offer our sincerest apology. If you would like to have the item(s) picked up or discuss options such as replacement with an alternative item, credit or other solution we can assist you. If you have any of the existing products listed on the attached, we have included a return form with this letter for your convenience.
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